Quality Warranty Manager

Company: Fedsig
Location: Washington
Posted on: May 24, 2025

Job Description:

DescriptionOSW Equipment & Repair, LLC, a subsidiary of Federal Signal Corporation, is the largest truck body and trailer manufacturer in the Pacific Northwest. OSW's main facility is located in the Maltby area in Snohomish County. OSW has been in business for over 20 years and has branches in Edmonton, Canada, and Tempe, Arizona.As a Quality Warranty Manager, you are responsible for establishing and managing a robust Quality Management System (QMS) while ensuring raw materials, processes, and finished products meet or exceed specifications. The position oversees quality improvement across all stages-from design and production to service and support-driving customer satisfaction, reducing costs, and ensuring compliance with standards. Key duties include managing the Quality/Warranty Department, implementing corrective actions, collaborating across teams and suppliers, and delivering year-over-year improvements in quality, delivery, and cost. The role requires strategic thinking, leadership, and technical expertise to champion continuous improvement initiatives. If you are bright, highly motivated, and a team player, we encourage you to apply!Duties/Responsibilities:

• Developing and managing a formal Quality Management System (QMS).
• Ensuring quality of raw materials, WIP, and finished goods meet specifications.
• Leading the quality improvement process for products and services, including design, suppliers, production, service, and support.
• Managing the Quality/Warranty Department, including personnel and operating budget.
• Delivering significant year-over-year improvements in quality, delivery, and cost to drive profitability.
• Implementing corrective and preventive actions to reduce the Cost of Poor Quality (COPQ).
• Implementing and maintaining a formal QMS at the facility, including internal and external audit programs.
• Evaluating and identifying process effectiveness, introducing metrics, and reporting improvements to management.
• Developing and championing quality initiatives, monitoring customer feedback, and working with customers on root cause analysis and corrective actions.
• Reducing COPQ and process variation through quality initiatives.
• Collaborating with Supply Chain Management to ensure supplier quality certification and ongoing compliance.
• Providing ongoing quality training for production operators and staff.
• Reviewing and revising QMS procedures to improve efficiency and reduce costs.
• Managing the QA department to ensure optimal performance of reporting functions.
• Preparing and submitting quality reports for management.Qualifications:

• Bachelor's of Science Degree in Quality, Engineering, Manufacturing, or related field, or equivalent work experience.
• 5+ years of experience in a manufacturing environment.
• 2+ years of quality system experience (ISO experience preferred).
• 1+ years of personnel management experience.
• Experience in managing quality functions in steel or metal manufacturing, especially with contract manufacturers and supply bases, is a plus.
• Proficiency in Microsoft Office products.Physical Requirements
  • Prolonged periods of sitting and working on a computer.
  • Ability to walk and stand on concrete, including kneeling, crouching, bending, twisting, turning, and occasional climbing.
  • Lift up to 25 lbs unassisted.Additional Job Information:
    • Wage Expectations: $80,000 - 110,000 annually.
    • Pay: Exempt position, paid bi-weekly.
    • Schedule: Four 10-hour days, Monday through Thursday.
    • Location: On-site at 20812 Broadway Ave, Snohomish, WA 98296.
    • Travel: Very minimal to none.
    • Benefits include medical, dental, vision, life insurance, voluntary life insurance, flexible spending accounts, 401(k) with partial match (immediate vesting), PTO, and paid holidays.About UsOSW Equipment & Repair is the largest truck body and trailer manufacturer in the Pacific Northwest, serving construction, transportation, industrial, and mining industries. OSW is a subsidiary of Federal Signal Corporation's Truck Bodies Equipment International group. For more information, visit .Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and the planet. Founded in 1901, headquartered in Oak Brook, IL, with worldwide manufacturing facilities, operating in Environmental Solutions and Safety & Security Systems. More info at .The company is an equal opportunity employer. Qualified applicants will not be discriminated against based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or other protected categories. Reasonable accommodations available upon request. Submit applications online.
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