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Benefits Analyst

Company: FTI Consulting, Inc.
Location: Bowie
Posted on: June 23, 2022

Job Description:


The Benefits Analyst is responsible for the oversight of a full range of administrative and operational duties related all FTI U.S. and Canadian benefit programs to include, but not limited to, the following:

  • Coordinating with FTI's benefit vendor partners on benefit plan delivery, new program implementations, and issue investigation and resolution
  • Assisting in the development and execution of employee benefit communications and related portal updates in conjunction with vendor partners and consultants as well as internal benefits and communications teams
  • Ensuring compliance with all FTI benefit plan documents and contracts, company policies and procedures related to benefit plan offerings as well as ensuring company compliance with ERISA, DOL, IRS, ADA, FMLA and other local, state, and federal government regulations


    Benefits Administration:
    • Administration of all benefits plans to include data coordination, quality checks and correction, as needed, by external vendor partners
    • Contribute to the execution of the annual open enrollment process
    • As needed, advise on approvals of necessary documents related to qualified status changes initiated by employees which have been provided to the Global HR Service Center for review
    • Perform employee benefit premium payroll deduction reconciliations, as needed
    • Monitor weekly 401(k) loan files from FTI's vendor to ensure FTI's payroll system has appropriately set-up or stopped deductions; take corrective actions when needed
    • Monitor 401(k) employee eligibility status for potential errors and take corrective action when needed
    • Provide the necessary data reports to assist in sending employee reminder communications (e.g., FSA year-end) or other benefit notifications
    • Review and investigate employee benefit issues
    • Perform and/or oversee benefit vendor invoicing and funding requests
    • Manage the annual 401(k) catch-up contribution opt-out process and notifications
    • Handle all special enrollments or special enrollment groups where high touch is required
    • Handle all accident and death claims, QDROs, QMCSOs, and any other unique claim or distribution arrangement. Effectively engage the related vendor partners and their special service teams where applicable.
    • Assist in managing all Canadian benefit programs including the billing analysis, enrollment, vacation accrual tracking, quarterly retirement contribution reminders, etc.
    • Prepare and report the quarterly San Francisco Health Care Ordinance processing
    • Complete payroll reconciliation reports for HSA and commuter benefits.
    • Assist in the enrollment updates and changes for employees in expatriate benefit programs and provide new enrollee material to expatriate staff.
      Data Analytics:
      • Build, update and maintain benefit data reports
      • Analyze data for anomalies and trends; take corrective action, as needed.
        Leave Management process and case coordination:
        • Liaison with third party leave administration vendors to maintain U.S. and Canadian leave programs to include but not limited to disability, maternity leave, and parental leave .
        • Manage and advise on benefits tracking, time entry, and leave payouts. Coordinate with employees and their managers and HR team. Provide the necessary reports to payroll.
        • Effectively interpret and seek guidance, as needed, related to FMLA and ADA implications regarding leaves of absences and disabilities.
        • Maintain all leave tracking reports and ensure proper status updates occur with FTI's vendor partners.
        • Assist in the implementation of new state disability and paid leave programs.
          Benefits Communication:
          • Coordinate delivery of communications of benefit programs to employees
          • Provide the necessary data reports to assist in sending employee reminder communications (e.g., FSA year-end) or other benefit notifications
          • Responsible for the Americas benefits team FTI Atlas Community Manager role and supporting communications software systems - knak & Eloqua.
          • Key liaison with internal communications support teams
            • Keep all legal documentation updated to be in compliance with company policies and local, state, and federal government regulations.
            • Assist, as needed, with data collection for the IRS Form 5500 preparation and related audits 401(k) and any disclosure reporting requirements
            • Prepare and submit OSHA reports as needed and support any Workers' Compensation Reporting
            • Ensure and support compliance with various local, state, and federal statutes, as required
              Policies and Practices Administration:
              • Serve as a resource to Human Resources employees with understanding benefit programs and policies
              • Partner with the Global HR Solutions Center to provide guidance on escalated benefit questions
              • Document and maintain administrative procedures (SOPs) for assigned benefits processes. Periodically review assigned processes for improvements and efficiencies.
                Special projects as needed:
                • Ad hoc analyses
                • Participate in the development of department goals and objectives
                • Perform other duties and special projects as assigned

                  BASIC QUALIFICATIONS:
                  • Minimum of 2 years of benefit administration experience
                  • Bachelor's Degree required
                  • This role may require travel to FTI offices
                  • COVID Vaccine required*
                    • Individuals seeking an exemption from this requirement for medical or religious reasons should complete a request for accommodation form and submit the form to
                      PREFERRED SKILLS:
                      • Recognizing and maintaining confidentiality of work materials
                      • Willingness to learn HR systems/procedures/functions
                      • Ability to handle multiple tasks in a fast-paced environment
                      • Willingness to take initiative and ownership of projects
                      • Excellent written and verbal communication skills
                      • Excellent telephone skills (i.e., pleasant, and helpful)
                      • Demonstrated good interpersonal skills, sound judgement, and decision-making ability
                      • Strong organizational skills and attention to details
                      • Self-motivated and proactive
                      • Knowledge of office etiquette behavior and procedures
                      • Positive attitude and strong work ethic
                      • Exhibits strong customer service competency
                      • Excellent analytical and problem-solving skills

                        Technical Skills:
                        • Knowledge of Microsoft Office Suite required with advanced proficiency in Microsoft Excel a plus
                        • HRIS data entry experience, PeopleSoft a plus, especially with reporting functions and benefit administration module operationsOur Benefits

                          Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

                          • Competitive salary and bonus plans
                          • Generous paid holidays, time off and parental leave
                          • Full package of benefits plans
                          • Company matched 401K
                          • Annual paid volunteer hours
                          • Corporate matching for charitable donations
                          • Potential for flexible working arrangements
                          • Free snacks and drinks
                          • Upscale offices close to public transportation
                          • Pet insurance

                            About FTI Consulting

                            What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

                            FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes . For more information, visit and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .

                            FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.


Keywords: FTI Consulting, Inc., Bowie , Benefits Analyst, Professions , Bowie, Maryland

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