Front Desk Coordinator
Company: CoreLife
Location: Bowie
Posted on: March 19, 2023
Job Description:
CoreLife has created an organized, convenient, and low cost
multidisciplinary platform of care for those who so often fall
through the cracks of today's highly fragmented healthcare delivery
system. We enhance total health by providing a multifaceted
approach to obesity, chronic illnesses, the root causes, social
determinants, and related side effects. Position Description:The
Front Desk Coordinator is responsible for providing high-level
customer service to all patients and is the general point of
contact for all of a patient's pre- and post-service needs.
Responsibilities include scheduling client appointments, greeting
clients when they arrive, and helping clients fill out paperwork.
-Major Areas of Responsibility: -
Manage the check-in and check-out
process.Collect payments and balances on patient accounts; handle
medical insurance.Schedule appointments, ensuring accurate
paperwork and procedures.Answer phones in a timely and professional
manner.Keep the reception area neat, stocked, and organized as
required.Help to prepare documents and charts for the day.Clean and
maintain the overall appearance of the office.Assist in clinical
operations to facilitate optimum patient experience, including (but
not limited to) weighing patients, and setting up Resting Metabolic
Rate testing. -Education/Experience:
At least 1 year of medical front
office experience is a strong plusKnowledge of medical
terminologyFamiliarity with medical insuranceA passion for health
and helping othersA positive
attitudeLicensure/Certification/Affiliation:
Current CPRSkills, Knowledge, and
Abilities :
Critical thinking to integrate facts,
informed opinions, active listening, and observations.Customer
service skills.Decision making, problem solving and
collaboration.Strong interpersonal skills to establish productive
working relationships with multidisciplinary team and support
services.Ability to communicate effectively in both written and
verbal form to patients, public and medical staff.Adherence to
CoreLife's Values:
Meeting the needs of our patients &
ensuring the highest level of patient experience, care, and
outcomes - - - - - - - - - - -Treating our patients, teammates, and
partners with honesty, respect, integrity, and teamworkChallenging
patients, teammates, and partners to achieve exceptional results
and potentialWork Environment:This job operates in a professional
medical office environment. This role routinely uses standard
office equipment such as computers, phones, photocopiers, filing
cabinets and fax machines.Physical Demands:The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job.While performing the duties of this job, the employee is
regularly required to talk or hear. The employee frequently is
required to stand; walk; use hands to finger, handle or feel; and
reach with hands and arms.This position requires the ability to
occasionally lift office products and supplies, up to 20
pounds.Other Duties:Please note this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. Duties, responsibilities, and activities may change at
any time with or without notice.Note: reasonable accommodations may
be made available for individuals with disabilities to perform the
essential functions of this position.
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Keywords: CoreLife, Bowie , Front Desk Coordinator, Other , Bowie, Maryland
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