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Front Desk Clerk (Full Time)

Company: Courtyard by Marriott Bowie
Location: Bowie
Posted on: November 23, 2022

Job Description:

Front Desk Agent

*The Courtyard Bowie is currently looking for a Front Desk Agent! *As a Front Desk Agent, you will be working in front office activities between the guest, the hotel, and the various hotel departments. If you enjoy engaging with others and have a great personality and high sense of responsibility - this role is perfect for you!

*Role Responsibilities: *

- As a Front Desk Agent you are responsible to check in and check out of guest

- As a Front Desk Agent you are responsible to give our guests the best hotel experience

- Assisting guests efficiently, courteously and professionally at all times

- Maintain a high level of service and hospitality

- Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

- Post guest charges, collect payments and follow all cash handling procedures

- Handle guest mail and messages with respect to privacy and professionalism

- Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

- Be a great communicator to various departments and management on guest comments and concerns

- Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures

Work Remotely
* No

Job Type: Full-time

Pay: $14.00 per hour

* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Day shift
* Holidays
* Night shift
* Weekend availability

Work Location: One location%58047475%

Keywords: Courtyard by Marriott Bowie, Bowie , Front Desk Clerk (Full Time), Other , Bowie, Maryland

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