Optical Associate / PT - Bowie, MD

Company: CVS Pharmacy
Location: Bowie
Posted on: August 7, 2022

Job Description:

Job DescriptionAt the Optical Center Inside CVS, our mission is to help people on their path to better health, and look great while doing it. Our focus is world class quality of patient care, combined with best in class customer service and technology to deliver an outstanding eyecare and eyewear experience. We offer flexible work schedules and a competitive compensation packages. As part of the largest pharmacy healthcare company in the US, a career with the Optical Center Inside CVS offers opportunity for leadership growth and development.The Optical Technician is responsible for delivering key customer experiences and results through our brand pillars: innovation, collaboration, caring, integrity, and accountability. Ensure our customers always come first, and promotes quality of care and great customer experiences.Position Summary Always puts the customer first, make a connection and explore in their needs. High energy and patient engagement. Takes part in training and development on key customer service and sales standards. Educates patients on the best eyecare and eyewear solutions. Able to problem solve and be solution oriented. Fosters Teamwork and collaboration with Optical Managers, Opticians, and Professional Providers. Consistent delivery of key performance indicators. Ability to address weakness, be open to feedback and development. In depth understanding of key differentiators and solutions for customers: lenses, frames, services. Ensures finished eyewear meets optical standards where applicable. Conducts preliminary tests for the optometric doctor where appropriate. Pulls insurance authorizations, claims management, and patient education. Takes pride in the work environment, including store cleanliness and presentation.Required Qualifications : Retail Optical Experience desired, but not mandatory. Developed communication skills, both verbal and written. Knowledge of optical industry lens, frame, insurance, and problem solving principals. Strong track record of cross-functional collaboration. Awareness of current fashion trends. Quick learner and able to use elevated technology. Strong Sales and Customer Service Skills.Required QualificationsRequired Qualifications : Retail Optical Experience desired, but not mandatory. Developed communication skills, both verbal and written. Knowledge of optical industry lens, frame, insurance, and problem solving principals. Strong track record of cross-functional collaboration. Awareness of current fashion trends. Quick learner and able to use elevated technology. Strong Sales and Customer Service Skills.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsPreferred Qualifications :Customer service retail salesEducation High School Graduate or equivalent requiredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Keywords: CVS Pharmacy, Bowie , Optical Associate / PT - Bowie, MD, Other , Bowie, Maryland