Optical Associate / PT - Bowie, MD
Company: CVS Pharmacy
Location: Bowie
Posted on: August 7, 2022
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Job Description:
Job DescriptionAt the Optical Center Inside CVS, our mission is
to help people on their path to better health, and look great while
doing it. Our focus is world class quality of patient care,
combined with best in class customer service and technology to
deliver an outstanding eyecare and eyewear experience. We offer
flexible work schedules and a competitive compensation packages. As
part of the largest pharmacy healthcare company in the US, a career
with the Optical Center Inside CVS offers opportunity for
leadership growth and development.The Optical Technician is
responsible for delivering key customer experiences and results
through our brand pillars: innovation, collaboration, caring,
integrity, and accountability. Ensure our customers always come
first, and promotes quality of care and great customer
experiences.Position Summary Always puts the customer first, make a
connection and explore in their needs. High energy and patient
engagement. Takes part in training and development on key customer
service and sales standards. Educates patients on the best eyecare
and eyewear solutions. Able to problem solve and be solution
oriented. Fosters Teamwork and collaboration with Optical Managers,
Opticians, and Professional Providers. Consistent delivery of key
performance indicators. Ability to address weakness, be open to
feedback and development. In depth understanding of key
differentiators and solutions for customers: lenses, frames,
services. Ensures finished eyewear meets optical standards where
applicable. Conducts preliminary tests for the optometric doctor
where appropriate. Pulls insurance authorizations, claims
management, and patient education. Takes pride in the work
environment, including store cleanliness and presentation.Required
Qualifications : Retail Optical Experience desired, but not
mandatory. Developed communication skills, both verbal and written.
Knowledge of optical industry lens, frame, insurance, and problem
solving principals. Strong track record of cross-functional
collaboration. Awareness of current fashion trends. Quick learner
and able to use elevated technology. Strong Sales and Customer
Service Skills.Required QualificationsRequired Qualifications :
Retail Optical Experience desired, but not mandatory. Developed
communication skills, both verbal and written. Knowledge of optical
industry lens, frame, insurance, and problem solving principals.
Strong track record of cross-functional collaboration. Awareness of
current fashion trends. Quick learner and able to use elevated
technology. Strong Sales and Customer Service Skills.COVID
RequirementsCOVID-19 Vaccination RequirementCVS Health requires
certain colleagues to be fully vaccinated against COVID-19
(including any booster shots if required), where allowable under
the law, unless they are approved for a reasonable accommodation
based on disability, medical condition, religious belief, or other
legally recognized reasons that prevents them from being
vaccinated. You are required to have received at least one COVID-19
shot prior to your first day of employment and to provide proof of
your vaccination status or apply for a reasonable accommodation
within the first 10 days of your employment. Please note that in
some states and roles, you may be required to provide proof of full
vaccination or an approved reasonable accommodation before you can
begin to actively work.Preferred QualificationsPreferred
Qualifications :Customer service retail salesEducation High School
Graduate or equivalent requiredBusiness OverviewBring your heart to
CVS HealthEvery one of us at CVS Health shares a single, clear
purpose: Bringing our heart to every moment of your health. This
purpose guides our commitment to deliver enhanced human-centric
health care for a rapidly changing world. Anchored in our brand -
with heart at its center - our purpose sends a personal message
that how we deliver our services is just as important as what we
deliver.Our Heart At Work Behaviors support this purpose. We want
everyone who works at CVS Health to feel empowered by the role they
play in transforming our culture and accelerating our ability to
innovate and deliver solutions to make health care more personal,
convenient and affordable. We strive to promote and sustain a
culture of diversity, inclusion and belonging every day. CVS Health
is an affirmative action employer, and is an equal opportunity
employer, as are the physician-owned businesses for which CVS
Health provides management services. We do not discriminate in
recruiting, hiring, promotion, or any other personnel action based
on race, ethnicity, color, national origin, sex/gender, sexual
orientation, gender identity or expression, religion, age,
disability, protected veteran status, or any other characteristic
protected by applicable federal, state, or local law.
Keywords: CVS Pharmacy, Bowie , Optical Associate / PT - Bowie, MD, Other , Bowie, Maryland
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