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Associate Relations Specialist III

Company: Food Lion
Location: Bowie
Posted on: August 2, 2022

Job Description:

Position Summary -This role is to support the Northern Division. Preferably in the Washington/Baltimore market. Serves as divisional point of contact for all regional leadership team while providing counsel for associate interactions that required attention beyond store level leadership. Provides functional, technical and process guidance to ensure the company's treatment of associates is fair, respectful, and consistent with our core values and policies promoting positive working relationships and driving associate engagement with the brands business and priorities. Promotes positive working relationships and drives associate engagement with Food Lion business and priorities.
Principle Duties and Responsibilities

  • Ensure consistent practices, process and decision making in associate relations for assigned Division in order to mitigate risk and promote a strong, ethical and consistent environment.
  • Manage pro-active organizational associate relations strategies, processes, and practices that improve associate relations and engagement within the Division.
  • Build and maintain effective relationships with HRBP's, AR COE (Advice and Counsel and Investigations) to ensure consistent practices, process and decision making in associate relations in order to mitigate risk and promote a strong, ethical and consistent environment.
  • Coach Regional and store leaders on associate relations issues, conflict management, and allegations of discriminatory practices.
  • Ability to interrupt and provide guidance on policy and procedures consistently and objectively
  • Conducts investigations as needed in support of organizations open door and appeal policy.
  • Influence regional and divisional leaders in ensuring positive associate relations culture to minimize union influence.
  • Support efforts to remain union free by utilizing Data metrics to identify areas of vulnerability, trends and AR leadership capability opportunities and accountability.
  • Work collaboratively and support peer Field Specialists as needed
  • Other duties as assigned. Basic Qualifications
    • Solid understanding of a variety of the HR concepts, practices, and procedures.
    • Solid understanding of state and federal laws associated with employee relations, including, but not limited to: FMLA, ADA, wage and hour laws, and NLRB and EEOC case rulings.
    • Proficient in database management and MS Office: Word, Excel, Access, & PowerPoint.
    • Must reside in divisional geography.Preferred Qualifications
      • Previous experience delivering training and handling AR investigations.Education
        • Bachelor's degree in Human Resource Management or Personnel & Industrial Relations,
        • Or Bachelor's degree in related discipline and a minimum of 5 years HR/related work experience,
        • Or High School diploma and a minimum of 8 years HR/related work experience.
        • Master's degree in HR, Industrial Relations or another related field.Experience
          • 7-10 years in HR management, business administration or related fieldSkills and Abilities
            • Solid interpersonal, influencing, and persuasion skills and the ability to work well with a team.
            • Ability to establish partnerships by working with associates at all levels and across the organization.
            • Ability to manage complexity and ambiguity under high pressure situations.
            • High-quality judgment and sound decision-making.
            • Ability to remain objective in all situations and provide coaching to leaders as needed.
            • Able to handle confidential information in a mature and professional manner.
            • Analytical thinker and problem solver which includes, but not limited to, the ability to recognize trends and recommend solutions.
            • Ability to interpret company policies, procedures and practices.
            • Ability to organize multiple activities which require close attention to detail and a high degree of accuracy.
            • Acts with sense of urgency, bias for action.
            • Ability to be seen as an advisor and advocate. Physical
              • Must have Class C driver's LicenseTravel
                • 50% to 100%

Keywords: Food Lion, Bowie , Associate Relations Specialist III, Other , Bowie, Maryland

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