70230-Customer Experience Coor
Company: The TJX Companies Inc
Location: Bowie
Posted on: May 14, 2022
Job Description:
External Job Description Required. Job Summary: Responsible for
promoting an excellent customer experience. Oversees a team of
Associates at front of store ensuring prompt, courteous customer
service and promotion of loyalty programs. Leads by example by
engaging and interacting with all customers, and maintaining a
clean and organized store. Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Takes an active role in training and mentoring Associates on
front end principals using appropriate company resources and
tools
- Trains and coaches Associates on personalizing the customer
experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs,
and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a
positive customer experience
- Ensures Associates execute tasks and daily activities in
accordance with store plan; reprioritizes as needed
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assigned Requirements:
- Available to work flexible schedule to support business needs,
including nights and weekends.
- Strong understanding of merchandising techniques
- Capable of handling multiple tasks at one time
- Strong organizational skills with attention to detail
- Ability to respond appropriately to changes in direction or
unexpected situations
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Strong communication skills
- Ability to train others
- One year retail and 6 months of leadership experience. Job
Summary:Responsible for promoting an excellent customer experience.
Oversees a team of Associates at front of store ensuring prompt,
courteous customer service and promotion of loyalty programs. Leads
by example by engaging and interacting with all customers, and
maintaining a clean and organized store.Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Takes an active role in training and mentoring Associates on
front end principals using appropriate company resources and
tools
- Trains and coaches Associates on personalizing the customer
experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs,
and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a
positive customer experience
- Ensures Associates execute tasks and daily activities in
accordance with store plan; reprioritizes as needed
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assignedRequirements:
- Available to work flexible schedule to support business needs,
including nights and weekends.
- Strong understanding of merchandising techniques
- Capable of handling multiple tasks at one time
- Strong organizational skills with attention to detail
- Ability to respond appropriately to changes in direction or
unexpected situations
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Strong communication skills
- Ability to train others
- One year retail and 6 months of leadership experience. Job
Summary: Responsible for promoting an excellent customer
experience. Oversees a team of Associates at front of store
ensuring prompt, courteous customer service and promotion of
loyalty programs. Leads by example by engaging and interacting with
all customers, and maintaining a clean and organized store.
Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Takes an active role in training and mentoring Associates on
front end principals using appropriate company resources and
tools
- Trains and coaches Associates on personalizing the customer
experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs,
and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a
positive customer experience
- Ensures Associates execute tasks and daily activities in
accordance with store plan; reprioritizes as needed
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assigned Requirements:
- Available to work flexible schedule to support business needs,
including nights and weekends.
- Strong understanding of merchandising techniques
- Capable of handling multiple tasks at one time
- Strong organizational skills with attention to detail
- Ability to respond appropriately to changes in direction or
unexpected situations
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Strong communication skills
- Ability to train others
- One year retail and 6 months of leadership experience. -
-External Job Description Required. Job Summary: Responsible for
promoting an excellent customer experience. Oversees a team of
Associates at front of store ensuring prompt, courteous customer
service and promotion of loyalty programs. Leads by example by
engaging and interacting with all customers, and maintaining a
clean and organized store. Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Takes an active role in training and mentoring Associates on
front end principals using appropriate company resources and
tools
- Trains and coaches Associates on personalizing the customer
experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs,
and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a
positive customer experience
- Ensures Associates execute tasks and daily activities in
accordance with store plan; reprioritizes as needed
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assigned Requirements:
- Available to work flexible schedule to support business needs,
including nights and weekends.
- Strong understanding of merchandising techniques
- Capable of handling multiple tasks at one time
- Strong organizational skills with attention to detail
- Ability to respond appropriately to changes in direction or
unexpected situations
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Strong communication skills
- Ability to train others
- One year retail and 6 months of leadership experience. Job
Summary:Responsible for promoting an excellent customer experience.
Oversees a team of Associates at front of store ensuring prompt,
courteous customer service and promotion of loyalty programs. Leads
by example by engaging and interacting with all customers, and
maintaining a clean and organized store.Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Takes an active role in training and mentoring Associates on
front end principals using appropriate company resources and
tools
- Trains and coaches Associates on personalizing the customer
experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs,
and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a
positive customer experience
- Ensures Associates execute tasks and daily activities in
accordance with store plan; reprioritizes as needed
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assignedRequirements:
- Available to work flexible schedule to support business needs,
including nights and weekends.
- Strong understanding of merchandising techniques
- Capable of handling multiple tasks at one time
- Strong organizational skills with attention to detail
- Ability to respond appropriately to changes in direction or
unexpected situations
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Strong communication skills
- Ability to train others
- One year retail and 6 months of leadership experience.
Keywords: The TJX Companies Inc, Bowie , 70230-Customer Experience Coor, Other , Bowie, Maryland
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