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Plain Clothes Officer

Company: Six Flags
Location: Bowie
Posted on: May 3, 2021

Job Description:

Description Position Summary: The Plain Clothes Officer is responsible for providing plain clothes field surveillance for the Security department. The Plain Clothes Officer will conduct shoplifting apprehensions and prevention through the detention of guests and employees caught committing a loss to the Park. The Plain Clothes Officer will also work within the uniformed Security team to ensure the safety and protection of Six Flags America employees, guests, and associated property. Key Duties and Responsibilities + Interact with guests and employees - providing directions and assistance. + Protect company assets and enforce company policies and procedures. + Demonstrate a strong work ethic and commitment to safety. + Control park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors. + Patrol and inspect assigned areas of the park. + Keep unauthorized personnel out of restricted areas. + Greet and screen employees and guests for prohibited items. + Respond to active alarms, first aid, and other emergency situations. + Monitor all areas for hazards and potential losses. + Maintain and monitor ride, attraction, food, and retail lines for efficiency and compliance. + Apprehend, detain, and question violators of the law and company policy, including park losses. + Conduct mobile, stationary, and video surveillance of internal and external investigations. Maintain cover at all times. + Escort guests and team members as needed for assistance. + Conduct investigations of loss situations, including re-sale of tickets, vandalism, theft of services, fraud investigations, etc. + Conduct interviews of guests involved in loss. + Conduct witness interviews to document details of events. + Utilize a case management system to document incidents. + Prepare legal documentation of observations conducted. + Interact with guests of all ages and explain legal consequences of actions. + Testify to observations when required. + Report any behavior that may be detrimental to Six Flags, including theft, policy and procedural violations, safety violations, + poor service, and unfriendly behavior. Report in an objective and fair manner. Recognize proper and improper behavior. + Strong attention to detail. + Reporting Structure + Reports directly to Security leadership. + Minimum Requirements + Must be at least 18 years old. + High school diploma or equivalent and some college work preferred. + Ability to interact in a professional and positive manner with park management, team members, and guests. + Valid drivers license. + High level of enthusiasm and involvement. + Must be able to work in a team environment. + Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays + Excellent communication skills, both written and verbal + Computer literacy; able to utilize internet, search engines, and Microsoft Word + Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to forty pounds occasionally If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" + Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? + Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? + Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? + Are you willing to comply with our grooming code which prohibits facial jewelry (other than 2 matching pairs of earrings), extreme haircuts/styles, colors, and visible tattoos on or above the neck or any single tattoo or cluster of tattoos larger than 4 by 4. (Please answer YES if you believe you would qualify for a religious accommodation which might exempt you.) + I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.

Keywords: Six Flags, Bowie , Plain Clothes Officer, Other , Bowie, Maryland

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