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Branch Officer - Bowie, MD

Company: Essex Bank
Location: Bowie
Posted on: April 6, 2021

Job Description:

Position Overview As a Branch Officer, your passion is your team and your customers! You will lead your branch to success by building strong relationships with your customers, exceeding sales goals, and executing operational objectives; all while providing an intriguingly unique customer experience found only at Essex Bank! As a leader, you understand that your success comes from the success of your associates. Through coaching and mentoring opportunities, you will empower your team to become experts of our products and services in order to provide financial inspiration to our customers. Essential Duties:

Accountable for the overall performance of the branch in meeting established goals and adhering to all regulations, compliance, and bank policies, procedures, and delegated authorities. Manages branch associates to maximize the performance of each associate in meeting and/or exceeding the Bank's goals by fully utilizing and developing the skills of each associate to create value for both the customer and the Bank. Supports the professional development of each associate through regular coaching, feedback, and monitoring to ensure the desired results are achieved while recognizing the behaviors that contribute to these results. Provides annual performance reviews and development plans. Responsible for staffing schedules and managing paid leave to ensure adequate coverage for the branch. Reaches out to local businesses, customers, and prospects through a regularly scheduled business outreach and development program to not only build new banking relationships and business, but also to enhance and deepen existing relationships. Actively participates in civic and community activities to enhance the Bank's visibility and image in the communities that we serve. Meets or exceeds branch goals for sales, referrals, and operational standards. Develops an in-depth knowledge of consumer deposit and loan products and services as well as commercial deposit products. Utilizes knowledge of retail and business products and services to provide customers with products that meet their needs and refers business to our line of business partners in the small business, commercial, mortgage, cash management, merchant services, and investment services divisions. Additional Responsibilities:
Perform traditional teller services as well as account opening and maintenance services on an as-needed basis. Other duties as assigned. Note: This position requires the incumbent to register and obtain a unique identifier as required by the Mortgage Licensing Act. This identifier must be noted on business cards, email signature, and all correspondence. Requirements:
  • Bachelor's degree with a minimum of 2 years of experience in sales, customer service and/or lending role OR high school diploma/GED with a minimum of 5 years of experience in a sales, customer service, and/or lending role.
  • Two years of experience in a lead or supervisory role, preferred.
  • Knowledge of banking procedures & regulations
  • Basic understanding of personal finances and budgeting concepts
  • Must be available to work a flexible schedule Monday thru Friday and Saturdays, as necessary. PI133311975

Keywords: Essex Bank, Bowie , Branch Officer - Bowie, MD, Other , Bowie, Maryland

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