Global HR Solution Center Associate
Company: FTI Consulting, Inc.
Location: Bowie
Posted on: June 21, 2022
Job Description:
Primary Duties:
The GHRSC Associate (I/II) is responsible for supporting the daily
operational aspects of the programs, policies, and processes of
FTI's key HR transactions including new hires, terminations,
employment status/job data changes, benefits processes, and the
data integrity of the HR systems.
- Provide first-level support to employees, HR Business Partners
and managers on daily inquiries and transactional requests
leveraging ServiceNow (case management tool)
- Support employee lifecycle transactional processing from hire
through retire for global employee base
- Provide end-to-end onboarding and offboarding support
- Responsible for system support and troubleshooting, including
automated onboarding system, leave management tool, time recording
system, performance appraisal system, eLearning management
system
- Provide support for other HR programs/processes including but
not limited to Contractors, Benefits, Supplemental Payment, Leave
of Absence, Immigration/Visa, Employee Verification, Background
checks, Probation, Invoice processing, Vendors
- Create documentation for job data changes, maintain Human
Resource Information System records. Maintain HR records in
document management system, ensuring data integrity and
confidentiality
- Deliver regular and ad-hoc reporting across all HR systems as
requested by the business
- Provide analytical support for compliance auditing efforts
- Maintain compliance with company policies, as well as local
regulations concerning employment
- Responsible for documenting process changes, as well as
creating and maintaining Knowledge Articles for global
processes
- Contribute to and maintains HR information knowledge base, to
include FAQs, quick reference guides, knowledge articles and
operations manuals
- Co-lead small to medium HR projects and oversees related change
management
- Provide support to recurring ad hoc processes and projects
The GHRSC Associate II is responsible for additional duties:
- Act as Team Lead or escalation point for Associate I team
- Act as primary point of questions for Associate I team
- Subject matter expert in one or more areas of HR (e.g.
compensation, HR analytics)
- Responsible for training Associate I team
- Responsible for scheduling and training coordination
- Lead team meetings
- Oversee global new hire process
- Liaise with other core operations teams to coordinate HR
processes
Basic Qualifications:
- Minimum of a Bachelor's degree from a four-year College or
University
- At least 2-3 years of experience working in a professional
office setting preferably with exposure to HR processes
- Demonstrated ability in Microsoft Office Suite (Outlook,
PowerPoint, Excel, Word)
- Experience across multiple HR functions including HR
operations, benefits, compensation, talent development and
recruiting a plus
- Excellent written and verbal communication skills
- Superior time management and organizational skills
- Strong attention to detail and accuracy
- Demonstrates team player skills
- Travel required to FTI office(s).
- COVID Vaccine required*
- Individuals seeking an exemption from this requirement for
medical or religious reasons should complete a request for
accommodation form and submit the form to
recruitingsupport@fticonsulting.com.
Preferred Skills:
- Experience with CRM Software (e.g. ServiceNow), HCM Software
(e.g. PeopleSoft), SAP, Learning Management System (e.g. SABA),
Onboarding platforms (e.g. SuccessFactors Onboarding), Performance
Management system (e.g. Career Navigator), Leave Management system
(e.g. TeamSeer) is a plus
- Experience troubleshooting across multiple platforms/systems -
demonstrated technical ability
- Continuous improvement mindset and a passion for measuring
results through data and metrics a must
- Ability to multitask in a highly dynamic environment and manage
own work to meet deadlines
- Demonstrates flexibility and adaptability according to the
changing needs and priorities of the organization
- Ability to handle multiple ranges of tasks, projects and
deliverables with wide latitude for independent judgment and
initiative
- Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot tables,
etc.)
The GHRSC Associate II needs to meet additional competency
requirements:
- Proven ability to deliver exceptional quality work and exceed
client expectations
- Proven ability to build positive relationships and trust with
stakeholders
- Committed to continuous learning through on-the-job learning,
certifications and/ or training programs
- Proactive involvement in department projects and
initiatives
Our Benefits
Apart from the well-structured career path and excellent team
environment, our employees enjoy a variety of perks and benefits.
Our benefits include, but are not limited to:
- Competitive salary and bonus plans
- Generous paid holidays, time off and parental leave
- Full package of benefits plans
- Company matched 401K
- Annual paid volunteer hours
- Corporate matching for charitable donations
- Potential for flexible working arrangements
- Free snacks and drinks
- Upscale offices close to public transportation
- Pet insurance
About FTI Consulting
What makes us unique? With more than 6,250 employees located in
offices in every corner of the globe, we are the firm our clients
call when their most important issues are at stake. Regardless of
what level you are, you will have the opportunity to work alongside
and learn from top experts in your field on high-profile
engagements that impact history. Our culture is collaborative, and
we value diversity, recognition, development and making a
difference in our communities.
FTI Consulting is publicly traded on the New York Stock Exchange
and has been recognized as a Best Firm to Work For by Consulting
magazine and one of America's Best Management Consulting Firms by
Forbes . For more information, visit www.fticonsulting.com and
connect with us on Twitter ( @FTIConsulting ), Facebook and
LinkedIn .
FTI Consulting is an equal opportunity employer and does not
discriminate on the basis of race, color, national origin,
ancestry, citizenship status, protected veteran status, religion,
physical or mental disability, marital status, sex, sexual
orientation, gender identity or expression, age, or any other basis
protected by law, ordinance, or regulation.
#Li-HB1
Keywords: FTI Consulting, Inc., Bowie , Global HR Solution Center Associate, Human Resources , Bowie, Maryland
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