Floating General Manager (District 2216)
Company: Advance Stores Company Inc (500)
Location: Bowie
Posted on: May 8, 2022
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Job Description:
Job Description What is a Store General Manager? A Store General
Manager must be committed to inspiring our team, helping our
customers succeed and growing our business with integrity.
Professional level sales and management position capable of
supporting functions on both sides of the business. The role
requires understanding of store systems, automotive systems, parts
knowledge and has the ability to identify, trouble shoot and
project assist for DIY. Responsible for developing and maintaining
commercial customer relationships and program growth. Is
accountable for achieving financial metrics and maintaining service
and appearance standards. Position is exempt and requires a minimum
of 50 hours a week. Primary Responsibilities Achieve overall store
sales goals and service objectives Manage and grow commercial
customer relationships/sales, including building and holding team
accountable to executing customer action plans Selection, hiring,
development, performance mgmt., coaching, scheduling and engagement
of store team members Ensure execution of all inventory and
operational standards Coach all team members to deliver on customer
expectations (DIY and Commercial) Manager on duty responsibilities
(touch base/coaching, floor/phone mgmt., task assignment and
completion, safety, open/close duties) Ability to lead change
management Embrace diversity and foster a respectful environment
for both customers and team members Secondary Responsibilities
Provide DIY service including battery installation, testing, wiper
install, etc. Assist district/region in other functions upon
request Success Factors Friendly communication Ability to locate
and stock parts Safety knowledge and skills Ability to become ASE
P2 certified or ASE ready equivalent Ability to execute and train
project and product quality recommendations Advanced parts lookup
and sourcing Ability to source from numerous places including
special order, FDO, second source, etc. Ability to execute and
train all store operational processes and procedures, and testing
and diagnostic equipment for DIY services Ability to execute and
train inventory systems and store equipment Ability to execute and
train POS and Parts lookup systems Ability to review and analyze
P&L statement Ability to recruit, select, hire and develop
quality team members Ability to build and grow relationships with
commercial customers Essential Job Skills Necessary for Success as
a Store General Manager Working knowledge of automotive systems
preferred Speak and write English (Spanish a plus); communicate
effectively and build strong relationships with customers, peers
and upper management Use Microsoft software effectively (Word,
Excel required - PowerPoint preferred) Calculate figures and
amounts such as discounts, percentages, sales increases, and gross
profit percent Ability to review and analyze business reports, such
as profit and loss statement (P&L) Hold others accountable,
inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings, and weekends as
needed Prior Experience that Sets a Store General Manager up for
Success 2-3 years of experience managing a team of 10 - 20 Team
Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and
business acumen Education High school diploma or general education
degree (GED), Bachelor's degree in business or a related area
preferred Certificates, Licenses, Registrations Must have a valid
driver's license ASE certification preferred, but not required
Physical Demands The physical demands and work environment
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job, with or without reasonable accommodation. While performing the
duties of this job, the employee will predominantly be walking or
standing. The employee is required to be able to talk and hear, and
use hands and fingers to handle or feel; reach with hands and arms;
climb or balance; and stoop, kneel, crouch, or crawl. The employee
must frequently lift and/or move up to 50 pounds and occasionally
lift and/or move up to 100 pounds. Specific vision abilities
required by this job include close vision, distance vision, color
vision, depth perception, and ability to adjust focus. Work
Environment The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job, with or without reasonable
accommodation. While performing the duties of this job, the
employee is usually working inside; however, they will occasionally
be outside and exposed to various weather conditions while
performing such tasks as installing batteries and wiper blades. The
employee is also occasionally exposed to moving mechanical parts;
high, precarious places; toxic or caustic chemicals; risk of
electrical shock; explosives; and vibration. The noise level in the
work environment is usually moderate. Position is eligible for
sales commission based on individual or store performance.
Keywords: Advance Stores Company Inc (500), Bowie , Floating General Manager (District 2216), Hospitality & Tourism , Bowie, Maryland
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