Special Events Manager

Company: The Royal Ballroom
Location: Bowie
Posted on: November 24, 2022

Job Description:

The Royal Ballroom is seeking a professional to fill an essential role.If you are energetic, organized, detail-oriented, and have superior customer service and communication skills, you should consider joining our team as an Event Manager.The Event Manager is responsible for booking, coordinating, and monitoring the events at Boise Centre. Working with all client and group types, the Event Manager creates detailed Banquet Event Orders, designs floor plans, develops food and beverage orders, and works collaboratively with all departments to ensure that events are successful. Reporting to the Senior Event Manager, the Event Manager works collaboratively with all departments in The Royal Ballroomto ensure an unforgettable experience for clients and guests. OUR PURPOSE: As The Royal Ballroom's premier event venue, our mission is to WOW our guests with unforgettable experiences. Our team of passionate, creative professionals is devoted to excellence in service, amenities, and venue management. WAGE: Complete salary range: $54,756-$67,380 annually, depending on experience BENEFITS: Group Medical, Dental, Vision, and Life Insurance Benefits 401(k) Retirement Savings Plan Employee Assistance Program Generous PTO plan Competitive wages WHY WORK AT THE ROYAL BALLROOM: Opportunities to grow within Boise Centre Ability to cross-train with other departments at Boise Centre Complimentary meals provided to the employee while working events (with meal service) The phenomenal team atmosphere and professional culture, WOWgisitics! GET A GLIMPSE OF ALL YOU WILL EXPERIENCE AS AN EVENT MANAGER: Serves as the facility representative for clients, subcontractors, and The Royal Ballroom departments Develops detailed and accurate plans and diagrams for each event and distributes them to each department Assists clients by conducting tours and hosts pre and post-conference meetings Creates Banquet Event Orders, prepares final invoicing, and maintains records Assists Contract Administrator in preparing The Royal BallroomUse Permit to clients Ensures the accuracy of all final invoices Communicates and presents The Royal Ballroom's facility policies and procedures Oversees the event to ensure policies and procedures are being followed Maintains client policy and procedure guide Assists the Marketing and Sales Department where needed Manages and confirms tentative events in the Ungerboeck booking system Provides input into menu planning, special menus, and tastings Participates in department, company, industry, and trade-related professional organizations and training Performs a variety of related tasks and duties as assignedRequirements: REQUIRED EDUCATION/EXPERIENCE/SKILLS: Associate degree in hospitality, related degree, or related experience A minimum of 2 years experience in event/industry or related work experience Experience in a large-volume venue facility is a bonus Experience with event planning software (Ex. Ungerboeck & Social Tables) Leadership skills and ability to direct and delegate tasks Advanced computer skills and ability to learn new software Possess high attention to detail Ability to write reports, business correspondence, and procedure manuals Advanced communication skills and ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public Ability to troubleshoot, define problems, collect data, establish facts and draw valid conclusions. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumferences, and volume Ability to perform multiple functions in a fast-paced environment Ability to work in a high-stress, high-volume work environment Ability to prioritize tasks and be flexible with changes in workloads Assesses multiple demands and priorities and identifies necessary resources to handle critical work demands Ability to read, understand, and carry out simple and detailed written or verbal instructions Provides timely and thorough customer service to internal and external customers Communicates regularly within the department and cross-functional teams Interacts professionally and effectively with others Professionally deal with own emotions, reactions, and motivations and maintain a courteous demeanor at all times Present a neat, clean, and professional appearance by following established grooming and uniform standards Responsible for being dependable and a self-starter Regular and reliable work attendance at scheduled time-on-site Works as a team player, sharing knowledge and skills PHYSICAL REQUIREMENTS: Involves light physical activity, performing non-strenuous daily activities of a primarily administrative natureConstantly involves sitting, using hands and fingers, talking, and hearingFrequently involves standing and walkingOccasional bending, stooping, kneeling, and twistingOccasional reaching and use of ladders, stools, and stairsOccasional lifting, pushing and pulling up to 50 poundsOccasionally required to travel_Must be willing to work outside of normal business hours, long hours, weekends, evenings, and holidays_Job Type: Full-timePay: $54,756.00 - $67,380.00 per yearBenefits: Dental insurance Health insurance Paid time offSchedule: 8 hour shiftAbility to commute/relocate: Bowie, MD 20720: Reliably commute or planning to relocate before starting work (Required)Experience: Events management: 1 year (Required) Customer service: 1 year (Required)Work Location: One location

Keywords: The Royal Ballroom, Bowie , Special Events Manager, Executive , Bowie, Maryland