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Director of Events - Account Management (Onsite)

Company: MGM Resorts
Location: Bowie
Posted on: November 18, 2022

Job Description:

Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.


The Director of Events, Account Management will be responsible for driving strategic planning and development of the MGM Resorts Event Productions Account Management team. This role will be key in the oversight of event management and execution for all MGM Resorts Event Productions events. This role will be an important contributor and leader with an opportunity to develop a strategic roadmap and vision for the event management discipline, as well as serve as a courageous leader to an incredibly talented team of Account Managers. All duties are to be performed in accordance with departmental and MGMRI policies, practices, and procedures.


  • Create and lead the long-term strategy for event account management with an eye on continuous improvement to achieve tangible outcomes in both improved customer experiences, as well as efficiencies throughout the process.
  • Responsible for the development and leadership of a team of Account Management professionals who will be responsible for the day-to-day activities associated with event planning and execution. Identify special skills and opportunities within the team while cultivating a passion for event management, and provide alignment with company strategies, leadership philosophies, and other departmental operations.
  • Create and implement a proactive process that promotes seeking and sharing information for the purposes of event planning that create a collaborative environment between other departments and vendors in the event space.
  • Research, develop, and be a champion for innovative solutions for the department that build on industry trends as well as MGM Resorts strategic priorities.
  • Create and implement an effective staff assignment process that aligns skills and workload with the right staffing while providing opportunities to grow and develop account management skills.
  • Provide oversight for the financial model - building, tracking, and reporting for all MGM Resorts Event Productions events.
  • Support other COE special as assigned.
  • Perform other job-related duties as requested.

    • Bachelor's degree or equivalent experience.
    • 4 + years of prior relevant experience.
    • Regular scheduled hours - Monday through Friday 9:00 AM to 5:00 PM
    • Other - Must be flexible as needed for work outside of normal business hours.

      • 6 + years of management experience.
      • 8 + years of diverse event planning experience.
      • Proven record of developing and implementing processes and procedures.
      • Proven record of working within tight timelines and budgets.
      • Proven record of relationship management.
      • Proven record of innovation and continuous improvement.
      • Positive team spirit and collaborative work style.


        • Budgeting, Tracking and Reporting financial acumen.
        • Ability to review event challenges and issues to effectively resolve them to client satisfaction.
        • Excellent written and verbal communication.
        • Flexible work style, calm under pressure.
        • Detail oriented.

          Las Vegas, Nevada

Keywords: MGM Resorts, Bowie , Director of Events - Account Management (Onsite), Executive , Bowie, Maryland

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