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Lancome - - Counter Manager - BOWIE

Company: L'Oreal LUXE
Location: Bowie
Posted on: June 23, 2022

Job Description:

Lanc--me is known for luxurious service, innovative products, and for the people behind them. The Lanc--me Counter/Business Manager represents the Lanc--me brand by sharing skills and knowledge, with a focus on maximizing team effectiveness.
Key Responsibilities:

  • Maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs. goal for staff.
  • Oversee training and development of staff.
  • Mentor and coach beauty advisors on product knowledge, performance, KPIs, and service behaviors.
  • Manage and execute all customer events held at store.
  • Review the status of the customer registry and sampling log with the team
  • Maintain frequent communication with Lanc--me Field Sales and Training Executives and Retailer Department Manager.
  • Establish relationships with key retailer departments (personal shopper, director of special events, visual.)
  • Regularly attend Lanc--me-hosted seasonal training seminars twice a year and/or digital learning modules.
  • Oversee all aspects of the Lanc--me business and maximize retail sales.
  • Manage cleaning, re-stocking and moving boxes with team
    Training, Learning and Development:
    • Lanc--me Beauty Advisors are enrolled in a brand-sponsored comprehensive three-day skincare, makeup and luxury service training (in-person or online) before starting role.
    • High achievers are encouraged to pursue further professional development programs through Lanc--me's Career Path Program. Areas of specialty include: makeup artistry, skincare and leadership.
      • Must have a high school degree or equivalent
      • Minimum of 2 years as a manager of a cosmetic retail team or single store location in a luxury or retail environment
      • Two years of clientele development experience in working as or with professional sales associates
      • Ability to work a flexible schedule, possibly including nights, weekends and/or holidays (dependent on business staffing needs.) The position is employed by one of our retailer partners on behalf of the Lanc--me brand.
        You possess strong written and verbal communication skillsYou are comfortable performing skin care services on customers' faces (as necessary and when dictated by customer and business needs) after being trained on all proper protocols to do soYou have a flexible work schedule which includes nights, weekends, and holidaysPhysical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
        We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
        If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
        About Lanc--me: Women come to Lanc--me to look more beautiful and they leave feeling happier. For more than 80 years, Lanc--me has been joyfully making women all around the world feel as happy and as beautiful as they truly are. More than expert results, discover the joie de vivre of true innovation, inspiration, personalization and French elegance at Lanc--me. Lanc--me is a proud brand in the L'Oreal Luxe portfolio. As a division of the world's leading beauty company, L'Or--al Luxe products are available at department stores, cosmetics stores, travel retail, but also own-brand boutiques and dedicated e-commerce websites.

Keywords: L'Oreal LUXE, Bowie , Lancome - - Counter Manager - BOWIE, Executive , Bowie, Maryland

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