Patient Coordinator/Patient Concierge
Company: EUGENIA PROKOPETS DDS MSD
Location: Chevy Chase
Posted on: April 3, 2026
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Job Description:
Job Description Job Description Patient Coordinator / Patient
Concierge Join Our Upscale Periodontal Practice in Delivering
Exceptional Patient Experiences We are seeking a warm, energetic,
and detail-oriented Patient Coordinator / Patient Concierge to be
the welcoming face of our boutique periodontal practice. This key
role is ideal for someone who thrives in a patient-facing
environment and takes pride in delivering high-touch service from
the very first phone call to the final farewell. Key
Responsibilities: - Serve as the first point of contact for all
patients, delivering a warm and professional welcome both in person
and over the phone - Ensure every patient has an exceptional
experience, from scheduling to check-in and follow-up - Manage
daily communications including phone calls, emails, and appointment
confirmations - Guide patients through the new patient process and
ensure all forms and documentation are complete - Assist with
verifying insurance information (practice is fee-for-service but
insurance coordination knowledge is helpful) - Maintain immaculate
front office organization and patient flow - Communicate clearly
and kindly with both patients and team members - Track patient
preferences and follow-up needs to maintain a personalized approach
to care Qualifications: - Outstanding interpersonal skills, with a
naturally warm and professional demeanor - Strong organizational
abilities and keen attention to detail - Tech-savvy and proficient
with Google Suite (Gmail, Calendar, Docs, Sheets) - Experience in
dental, medical, hospitality, or luxury service environments is a
plus - Dental experience preferred but not required—we value
attitude, work ethic, and a genuine desire to provide top-tier
service What We Offer: - A supportive, team-driven environment that
values excellence and kindness - The opportunity to grow within a
premier periodontal practice - Competitive compensation, benefits,
and training for the right candidate If you love helping people
feel seen, cared for, and appreciated, and want to be part of a
practice that values integrity and professionalism, we’d love to
meet you!
Keywords: EUGENIA PROKOPETS DDS MSD, Bowie , Patient Coordinator/Patient Concierge, Administration, Clerical , Chevy Chase, Maryland
