Patient Access Manager (PAS) - UMFP Practice Ops.- Hybrid Opportunity
Company: University of Maryland Faculty Physicians
Location: Baltimore
Posted on: April 1, 2026
|
|
|
Job Description:
The Patient Access Manager is responsible for directing,
coordinating, and supervising the functions of the centralized
Patient Access Services department of UMFP. This role must promote
effective communication and high levels of performance to support
the clinical services and administrative duties of the department
and clinic by ensuring a positive customer experience, complete and
accurate patient documentation, ongoing employee training and
engagement, and adherence to all key performance indicators and
metrics. EDUCATION and/or EXPERIENCE Bachelor’s degree in a
healthcare or business-related field is preferred; or associate’s
degree in a healthcare or business-related field is preferred; and
minimum of 5 years of healthcare call center/access operations and
scheduling experience A highly functional professional who has at
least 2 years or more of supervisory/managerial experience, working
in an ambulatory setting and exhibits successful customer service
skills Minimum of 2 years scheduling/template building experience
Knowledge of GE/IDX, EPIC and related programs Evidence of
implemented best practices in a call center Computer skills in
Microsoft Word and Excel Total Rewards The referenced base salary
range represents the low and high end of University of Maryland’s
Faculty Physician’s Inc. salary range for this position. Some
candidates will not be eligible for the upper end of the salary
range. Exact salary will ultimately depend on multiple factors,
which may include the successful candidate's geographic location,
skills, work experience, market conditions, internal equity,
responsibility factor and span of control, education/training and
other qualifications. University of Maryland Faculty Physician’s
Inc. offers a total rewards package that supports our employees'
health, life, career and retirement. More information can be found
here: https://www.umfpi.org/jobs/summary-employee-benefits .
Keywords: University of Maryland Faculty Physicians, Bowie , Patient Access Manager (PAS) - UMFP Practice Ops.- Hybrid Opportunity, Administration, Clerical , Baltimore, Maryland
