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Financial Services Associate, Bowie, Full Time

Company: TD Bank
Location: Bowie
Posted on: June 20, 2022

Job Description:

354911BR
Job Title:
Financial Services Associate, Bowie, Full Time
TD Description:
About TD Bank, America's Most Convenient Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
Auto req ID:
354911BR
Country:
United States
Job Requirements:
HS Diploma or GED required, 2-year degree preferred

1+ years of related experience

Superior Customer Service skills

Teller and/or cash handling experience

Strong organization skills to handle multiple tasks in a fast-paced environment

Excellent communication skills with ability to be concise, clear and consistent

Demonstrated effective problem-solving skills

Demonstrated ability to schedule and prioritize work

Demonstrated ability to work independently and within deadlines

Proficient in Microsoft Office

Notary License (Preferred)

Ability to provide community services, including, but not limited to, Financial Education classes

Hours:
40
Job Description:
The Financial Services Associate provides Legendary Customer Service while offering financial advice and selling TD Bank products and services to new and existing Customers. Looks for every opportunity to deepen Customer relationships by asking probing questions and offering appropriate additional products and services. Responsible to have knowledge of and sell the wide variety of products and services, including loan and mortgage products. This role will contribute to the growth of the business by developing and deepening new and existing Customer relationships and will be responsible for meeting and exceeding specific, individual and team-based business goals. Responsible for the entire service process in the Store, which includes responsibility for over the counter transactions and more complex sales and service questions and requests.
Conducts needs-based conversations and offers financial solutions to meet our Customers' needs

Makes quality referrals to appropriate partners

Responsible for meeting individual performance metrics

Responsible for making sound decisions and timely problem resolution

Proactively reaches out to Customers to deepen relationships through needs-based conversations

Performs a broad range of tasks of varying complexity and scope

Conducts loan interviews, accepts loan applications, and conducts loan closings

Trains less experienced team members

Participates in opening and closing Store procedures

Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Province/State:
Maryland
City:
Bowie
Work Location:
4319 Collington Road
Business Line:
TD Bank AMCB
Job Category - Primary:
Retail Banking - Financial Services
Job Category(s):
Retail Banking - Financial Services
**Province/State (Primary):
Maryland
City (Primary):
Bowie
Job Family:
Retail Sales & Service
Time Type:
Full Time
Employment Type:
Regular
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Keywords: TD Bank, Bowie , Financial Services Associate, Bowie, Full Time, Accounting, Auditing , Bowie, Maryland

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